>> We use Australia Post to handle our shipping. Rates are calculated at checkout
What are the international taxes, duties, etc. that I have to pay?
>>If you live in the United Kingdom and EU, you will have to pay taxes once your goods arrive in the country. We are currently waiting to receive our foreign company tax registration details so that we can charge and collect tax on your behalf. This will make your shopping experience with us easier.
When will I receive my order?
>> We rely on Australia Posts to deliver orders as quickly as possible and provide you with a tracking number for your purchase. Delivery time frames are out of our control.
What do I do if I never received my order?
>>Please send an email toinfo@sensationalseasonals.com and we will assist you to track your order and ensure delivery.
What do I do if I received a defective order?
>>Please send an email to info@sensationalseasonals.com and we can arrange for a replacement
How do I make changes to an order I’ve already placed?
>> Please send an email to info@sensationalseasonals.com
